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A storyteller’s sketchbook in the digital realm

A storyteller’s sketchbook in the digital realm

Everything but the

kitchen sink

A qualitative and quantitative data-driven, 14-month website redesign and replatforming project at Canon that completely restructured the technological ecosystem.

Jumping onboard

instead of through hoops

Introduced a fresh perspective to an inefficient customer onboarding process.

Customer relationship

management, simplified

Developing a contact center application to enhance customer service in the banking sector.

A wealth of principles

Helping BNY Mellon achieve a consistent brand experience with multiple digital properties across a number of geographical territories.

More stories coming!

I just started posting my work to a few weeks ago (Aug 2023), and I still have much to do. You can view some additional work by downloading the PDF below.

Case Studies